Refund and Return Policy
Last updated: July 15, 2022
Thank you for shopping at Gemystic Gems.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refund and returns.
The following terms are applicable for any products that You purchased from Us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Exchange Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gemystic Gems.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Gemystic Gems, accessible from gemysticgems.com
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: info@gemysticgems.com
By visiting this page on our website: https://gemysticgems.com/contact-us
By phone number: +923332563000 +923369461819
Returning Goods
To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. You are responsible for the cost and risk of returning the Goods to Us.
For returning Goods, contact us either via Email, Facebook Messenger, WhatsApp or by calling. We will discuss a convenient way to return.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@gemysticgems.com
By visiting this page on our website: https://gemysticgems.com/contact-us
By phone number: +923332563000 +923369461819